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The Hospitality Guild

The training platform and trust mark built for the hospitality industry. Helping operators prove their quality — and helping guests find them.

Fide et Hospitalitate

Platform

  • Courses
  • Community
  • Resource library
  • Calendar
  • Pricing

Certification

  • About Guild Certified
  • Application process
  • Find certified businesses
  • For businesses

Company

  • About the Guild
  • Creator Partners
  • Contact

© 2026 The Hospitality Guild LLC · Houma, Louisiana

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The Hospitality Guild

✦GUILD
CERT

The training platform and trust mark built for hospitality

Earn credentials that matter. Certify your business. Help guests find the best hospitality experiences in their area.

Join free — no card requiredFind certified businesses →
12 members1 certified businessGulf Coast & growing

12

Guild members

1

Certified businesses

10

Courses & resources

100%

Independent operators

How it works

From training to trust mark — in four steps

The Guild connects structured professional development directly to a public quality credential your guests can find and trust.

1

Join the Guild

Create a free account. Explore the community, browse courses, and access free resources.

2

Train your team

Complete structured courses for both staff and owners. Earn Guild certificates on completion.

3

Apply for certification

Businesses that meet the standard apply for Guild Certification. A real auditor visits and evaluates.

4

Display the emblem

Guild Certified businesses are listed publicly and licensed to display the emblem guests trust.

Training tracks

Built for everyone in hospitality

Two training tracks — one for the people on the floor, one for the people running the business.

Staff track

Guest Experience & Service

For servers, front-of-house teams, hotel staff, and anyone who works directly with guests.

  • Guest experience fundamentals
  • Service standards and etiquette
  • Handling difficult situations
  • Food and beverage knowledge
  • Health and safety fundamentals
Browse staff courses

Owner track

Running a Profitable Business

For owners, general managers, and operators who want to build a stronger, more profitable business.

  • Financial literacy for hospitality
  • Labor cost and scheduling
  • Building SOPs and standards
  • Marketing and guest retention
  • Team culture and leadership
Browse owner courses

Pricing

Simple plans. Start free.

No contracts. Cancel anytime. Upgrade or downgrade whenever you need.

Free

$0

forever

  • Community forum
  • 2 intro lessons
  • Free resources
Get started free
Most popular

Member

$29

/month

  • Full course catalog
  • Progress tracking
  • Certificates
  • Resource library
  • Calendar events
Start Member plan

Pro

$79

/month

  • All Member features
  • Premium courses
  • Monthly live Q&A
  • Early access content
  • Pro badge
Start Pro plan

Business

$199

/month · 5 seats

  • Everything in Pro
  • Team dashboard
  • Progress reports
  • Certificate export
  • +$25 per extra seat
Start Business plan

Member stories

What Guild members are saying

“The Guild gave my team a reason to take training seriously. When there's a real certificate at the end, they actually finish the courses.”
MLMaria LeBlancGeneral Manager · Houma, LA Guild Certified member
“As an owner I never had structured training for myself — only for staff. The owner track changed how I think about running this business.”
TRTyler RichardFront of House Lead · Thibodaux, LA
“Having the Guild Certified emblem on our door has become a talking point with guests. They ask about it and we get to tell them what it means.”
CDCasey DugasLine Cook · Houma, LA Guild Certified member